About Us

Who are
we?

Fluent.ai develops highly accurate and intuitive speech understanding solutions in a small footprint and low latency package capable of running fully offline on small devices. Our solutions enable consumer electronic device manufacturers and OEMs to develop unique and secure voice user interface solutions for their devices. Our patented speech-to-intent approach allows the development of speech recognition models in any existing language and offers unmatched multilingual capabilities.
Fluent.ai Inc. is a privately held Canadian company with offices in Montreal, Quebec and the Bay Area, California. Fluent.ai was founded in 2015 after 7 years of research in speech understanding.

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Our Mission

Fluent.ai’s mission is to allow everyone to be understood by their technology. By delivering unprecedented accuracy regardless of language, accent, and environment, Fluent.ai’s speech understanding and voice user interface software for device OEMs and service providers offers a more intuitive and customizable voice user interface for any device or application. With faster, more accurate speech understanding that supports every language and accent, Fluent.ai’s goal is to finally break the barriers to the global adoption of voice user interfaces.

Our Team

Probal-Lala

Probal Lala

CEO
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Dr. Vikrant Tomar

Founder and CTO
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Robert Johnson

VP Operations
Nina-Silverstone

Nina Silverstone

CFO
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Charles Gauvin

VP Product and Engineering
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Kirsten Joe

VP Sales and Marketing
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Peter Robinson

Regional Sales Manager North America
Paul Kim

Paul Kim

Account Manager Korea
During a crisis talk to people you trust Coronavirus Instagram Post (3)

Ning Zhao

Account Manager China

“Bypassing text transcription, Fluent.ai has gone where traditional speech recognition can’t . The proven proprietary models can be trained quickly to deliver the required accuracy in many dialects, languages and noise conditions and be embedded on the world’s devices.”

– William Tunstall-Pedoe

Founder of Evi
Investor in Fluent.ai

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Featured Media

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Enhance your devices with Fluent.ai's
offline, robust and multilingual voice AI engine

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Fluent.ai’s unique speech-to-intent technology
provides high-accuracy speech recognition in
every language.

Industry Recognition

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Gartner “Cool Vendors in Natural Language Technology,” Bern Elliot, et al, 16 April 2020. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Peter Robinson

Regional Sales Manager North America

Building on a career that began in electronic design engineering which naturally evolved into market growth business development, Peter has been continuously incorporating and working with disruptive, emerging technologies in partnership with leading edge electronics manufacturing companies.  Originally from Canada, and with more than a decade in Silicon Valley, Peter brings his expertise to help companies develop new and innovative voice enabled devices with Fluent.ai’s unique and unparalleled technology.

Charles Gauvin

VP Product and Engineering

Chuck, as he prefers to be called, holds an Engineering degree from Sherbrooke University and as such, must understand, question, test, and experiment. He enjoys reducing complex issues to their simplest form.

Over the past 25-30 years, he has managed multidisciplinary teams in R&D, Manufacturing, IT/IS, Customer Service and Quality Management System within technological industries such as broadcast telecom, smart buildings, ear protection/augmenting wearable and AI analytics. During this period, he has held various executive roles with Distech Controls as COO/CTO, Intelia as COO and AldeaVision as VP Operations/Engineering.

He is recognized by his peers for his goal-oriented approach, rigor, process optimisation, and his sense of humor.

Ning Zhao

Account Manager China

Ning has over 20 years of international business development experience in China, Taiwan, Hong Kong and some regions of Southeast Asia. He has broad experience in the semiconductor, optoelectronics and industrial automation industries. Originally from Beijing, China, Ning immigrated to Canada in 2000. He holds a master’s degree in Advanced Design and Manufacturing from the University of Waterloo.

Kirsten Joe

VP Sales and Marketing

Kirsten is a senior sales and marketing professional with a passion for technology and serving global B2B customers. After graduating from McGill University in Montreal, she headed overseas to expand her international business capabilities with both work and further post-graduate studies. Fluent in multiple languages, Kirsten worked for an international business publication as a B2B account manager driving new revenue and serving global C-suite technology business leaders. Kirsten has been with Fluent.ai since 2017 and is excited about bringing Fluent’s innovative speech understanding AI technology to global market leaders, enabling them to create new differentiated product offerings for their users.

Edouard Chehade

VP Product and Engineering

Edouard is a product leader with a track record of founding and scaling teams in early stage, fast growth startups as well as Big Tech. His past roles include Product and Partnerships developing consumer tech at the Google innovation lab ATAP. Most recently, Edouard was a founding Product Manager for startup Explorer.ai, acquired by Standard Cognition where he led critical parts of the Checkout Experience and roadmap.

Probal Lala

CEO

Probal is a telecom executive turned serial technology entrepreneur and investor with over 30 years of broad Tech leadership experience building high impact organizations and growing bottom line results. He has been an active Angel Investor for the past 14 years, most recently serving as Chair of the Maple Leaf Angels Capital Corporation. Prior to this position, Lala has held a number of executive leadership positions including being the CEO of About Communications, a national provider of phone and internet services to Canadian businesses, Vice-President Sales at Alcatel-Lucent Canada, General Manager and Chief Technology Officer at Stentor Services Inc., and Vice President and General Manager Internet Operations at Bell Canada.

Paul Kim

Account Manager Korea

Paul is a respected business advisor with extensive experience in Korean-Canadian business development, marketing and sales. Paul played a pivotal role in establishing market presence and growing sales in Korea for several companies across sectors including SaaS, AI, cybersecurity, telecom and consumer electronics. His previous experience includes leadership roles in sales and business development in Korea for TELUS Security Labs, Virtustream, NSS Labs, and ReversingLabs.

Nina Silverstone

CFO

Prior to joining Fluent.ai, Nina served as CFO or advisor for several successful technology ventures including IMMUNIO (acquired by Trend Micro), Vention, SweetIQ (acquired by Gannett Media), Nexalogy (acquired by DataMetrex), Mobivox (acquired by Sabse Technologies), Goalcast, Knøx, and Sliq Media. Earlier in her career, Nina held a leadership role at Ernst & Young in their Technology and Communications Group.

Robert Johnson

VP Operations

Robert is a highly experienced executive with extensive experience in operations and engineering. Over the past 20 years he has built a proven track record at managing the daily operations and engineering teams of professionals to reach new levels of success and substantial growth. Robert’s work experience covers a wide range of highly competitive industries including retail systems management, linguistic processing, 3D animation, emotional and speech recognition.
With a strong background in customer delivery and management, Robert is a hands-on problem-solving executive that builds teams and processes to ensure the highest quality and on-time deliveries to customers, partners and investors. He is focused on structuring corporate growth while maintaining costs to secure profits.

Dr. Vikrant Tomar

Founder and CTO

Entrepreneur and research scientist, Vikrant has more than a decade of experience in speech recognition and machine learning. Vikrant holds a PhD in automatic speech recognition and machine learning from McGill University. He has worked at Nuance Communications and Vestec Inc. in the past.