About Us

Who are
we?

Fluent.ai provides highly accurate and intuitive speech recognition software solutions for consumer device OEMs.

Our software runs fully offline, in any language or accent, and provides state-of-the-art accuracy even in noisy factory environments. Fluent.ai’s solutions come in small footprint, low power and low latency packages that can be embedded on even the smallest of devices. Fluent.ai was founded in 2015 after nearly a decade of research in speech understanding. Our offices are located in Montreal, QC and in the Bay Area, California.

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Our Mission

Fluent.ai believes in a future where everyone can be understood by their technology. By delivering accurate, language and accent agnostic, and noise robust voice recognition solutions for device OEMs, Fluent.ai’s goal is to finally break the barriers to global adoption of voice user interfaces. With faster, more accurate voice recognition that can support any language and accent, Fluent.ai’s mission is to voice-enable the world’s devices.

Our Team

Probal-Lala

Probal Lala

CEO
Jessica Giaccari Headshot (1)

Jessica Giaccari

VP Finance
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Charles Gauvin

VP Product and Engineering
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Kirsten Joe

VP Sales and Marketing
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Peter Robinson

Corporate Business Development North America
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Ning Zhao

Account Manager China

Bypassing text transcription, Fluent.ai has gone where traditional speech recognition can’t . The proven proprietary models can be trained quickly to deliver the required accuracy in many dialects, languages and noise conditions and be embedded on the world’s devices.

– William Tunstall-Pedoe

Founder of Evi (acquired by Amazon in 2012)
Investor in Fluent.ai

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Fluent.ai's unique speech-to-intent technology provides fully offline, noise robust speech recognition that can support any language and accent.

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Peter Robinson

Corporate Business Development North America

Building on a career that began in electronic design engineering which naturally evolved into market growth business development, Peter has been continuously incorporating and working with disruptive, emerging technologies in partnership with leading edge electronics manufacturing companies.  Originally from Canada, and with more than a decade in Silicon Valley, Peter brings his expertise to help companies develop new and innovative voice enabled devices with Fluent.ai’s unique and unparalleled technology.

Charles Gauvin

VP Product and Engineering

Chuck, as he prefers to be called, holds an Engineering degree from Sherbrooke University and as such, must understand, question, test, and experiment. He enjoys reducing complex issues to their simplest form.

Over the past 25-30 years, he has managed multidisciplinary teams in R&D, Manufacturing, IT/IS, Customer Service and Quality Management System within technological industries such as broadcast telecom, smart buildings, ear protection/augmenting wearable and AI analytics. During this period, he has held various executive roles with Distech Controls as COO/CTO, Intelia as COO and AldeaVision as VP Operations/Engineering.

He is recognized by his peers for his goal-oriented approach, rigor, process optimisation, and his sense of humor.

Ning Zhao

Account Manager China

Ning has over 20 years of international business development experience in China, Taiwan, Hong Kong and some regions of Southeast Asia. He has broad experience in the semiconductor, optoelectronics and industrial automation industries. Originally from Beijing, China, Ning immigrated to Canada in 2000. He holds a master’s degree in Advanced Design and Manufacturing from the University of Waterloo.

Kirsten Joe

VP Sales and Marketing

Kirsten Joe is VP Sales and Marketing at Fluent.ai, where she leads the global sales and marketing team. Her mandate is to voice-enable the world’s devices with offline, robust, and multilingual voice recognition solutions for consumer device manufacturers. Kirsten has over 7 years’ experience in B2B sales and marketing, including international executive-level sales experience living and working in Europe and Asia. She is fluent in 4 languages including Mandarin Chinese. Kirsten is inspired by the incredible potential of technology to improve society and people’s lives. When she’s not working, Kirsten enjoys hiking and canoe camping, improving her skills in different languages, and staying active.

Edouard Chehade

VP Product and Engineering

Edouard is a product leader with a track record of founding and scaling teams in early stage, fast growth startups as well as Big Tech. His past roles include Product and Partnerships developing consumer tech at the Google innovation lab ATAP. Most recently, Edouard was a founding Product Manager for startup Explorer.ai, acquired by Standard Cognition where he led critical parts of the Checkout Experience and roadmap.

Probal Lala

CEO

Probal is a telecom executive turned serial technology entrepreneur and investor with over 30 years of broad Tech leadership experience building high impact organizations and growing bottom line results. He has been an active Angel Investor for the past 14 years, most recently serving as Chair of the Maple Leaf Angels Capital Corporation. Prior to this position, Lala has held a number of executive leadership positions including being the CEO of About Communications, a national provider of phone and internet services to Canadian businesses, Vice-President Sales at Alcatel-Lucent Canada, General Manager and Chief Technology Officer at Stentor Services Inc., and Vice President and General Manager Internet Operations at Bell Canada.

Paul Kim

Account Manager Korea

Paul is a respected business advisor with extensive experience in Korean-Canadian business development, marketing and sales. Paul played a pivotal role in establishing market presence and growing sales in Korea for several companies across sectors including SaaS, AI, cybersecurity, telecom and consumer electronics. His previous experience includes leadership roles in sales and business development in Korea for TELUS Security Labs, Virtustream, NSS Labs, and ReversingLabs.

Jessica Giaccari

VP Finance

Jessica Giaccari is our VP Finance and is responsible for leading Fluent.ai’s financial strategy, scaling the finance function and overseeing any future financial investments. Prior to joining Fluent.ai, Jessica held an executive role as VP Finance for Montreal start-up Busbud where she helped grow the finance team, was an integral part in fundraising and assisted in the integration and due diligence of M&A projects. Jessica began her career at Deloitte where she worked on assurance engagements specific to companies in the Montreal start-up ecosystem.

Robert Johnson

VP Operations

Robert is a highly experienced executive with extensive experience in operations and engineering. Over the past 20 years he has built a proven track record at managing the daily operations and engineering teams of professionals to reach new levels of success and substantial growth. Robert’s work experience covers a wide range of highly competitive industries including retail systems management, linguistic processing, 3D animation, emotional and speech recognition.
With a strong background in customer delivery and management, Robert is a hands-on problem-solving executive that builds teams and processes to ensure the highest quality and on-time deliveries to customers, partners and investors. He is focused on structuring corporate growth while maintaining costs to secure profits.

Dr. Vikrant Tomar

Founder and CTO

Entrepreneur and research scientist, Vikrant has more than a decade of experience in speech recognition and machine learning. Vikrant holds a PhD in automatic speech recognition and machine learning from McGill University. He has worked at Nuance Communications and Vestec Inc. in the past.